July 2012
Beginner
496 pages
8h 35m
English
Content preview from The AMA Handbook of Business Letters, 4th EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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APPENDIX II
Punctuation
Punctuation is a worrisome thing, not the least because experts differ in their interpretation of its rules. Here we present the system we believe is most useful in business writing. You may encounter other opinions of what is “correct.” No matter. Be consistent with your own usage, and remember the cardinal rule: The purpose of punctuation is to help readers follow your meaning.
apostrophe ( ' )
The apostrophe indicates omission, possession, and sometimes the plural of certain letters, nouns, numbers, and abbreviations.
1. The possessive pronouns—its, hers, his, ours, yours, theirs—do not use an apostrophe.
2. The possessive of plural nouns ending in “s” is formed by adding an apostrophe: 10 days' trial.
3. Joint possession ...
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