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The AMA Handbook of Business Letters, 4th Edition by Edward Coleman, Jeffrey L. Seglin

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CHAPTER 10

Personnel letters

A large volume of correspondence flows through the personnel department of every major business. Smaller businesses may also find their mailboxes and outboxes stuffed with personnel-related letters. Whether they are written by the business or by a prospective employee of the business, when personnel-related letters are written effectively they can do a good deal to enhance the credibility of both the business and the prospective employee.

Personnel letters may not secure business, but they will help ensure that you hire the best possible candidate for a job and maintain a good relationship with that candidate once he or she is on board. If you are looking for a job, some of the letters in this chapter can be used ...

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