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The AMA Handbook of Project Management, 4th Edition by Jeanette Cabanis-Brewin, Paul C. Dinsmore

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CHAPTER 9

Project Scope Management in Practice

RUTH H. ELSWICK, PMP, PM COLLEGE

For many project managers, as well as other stakeholders, managing scope is truly a mystery. We could even give it a name: “The Case of the Creeping Scope.” Project managers must get into the “crime prevention” mode rather than the solution mode to effectively define and manage scope!

The first step in the scope creep prevention process is to understand exactly what is meant by scope. The Project Management Institute (PMI) breaks scope down into product scope and project scope. Product scope is defined as the “features and functions that characterize a product, service, or result.” Project scope, on the other hand, includes all the work that needs to be done to deliver ...

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