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The AMA Handbook of Project Management, 4th Edition by Jeanette Cabanis-Brewin, Paul C. Dinsmore

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CHAPTER 28

Performance and Value Measurement for Projects and Project Management

JAMES S. PENNYPACKER, PENNYPACKER AND ASSOCIATES

DEBORAH BIGELOW CRAWFORD, PMP, PRESIDENT, PM COLLEGE

Project managers excel at managing projects but have not always been very good at communicating the value of what they do. Often, the steps involved in measuring performance and value are omitted in the drive to “just get it done.”

However, this is short-sighted. It is imperative that both projects and project management track and communicate performance. More than ever, investment in initiatives designed to improve organizational performance must be justified. Whether it’s the implementation of a project management methodology, a project management office (PMO), ...

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