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The AMA Handbook of Project Management, 4th Edition by Jeanette Cabanis-Brewin, Paul C. Dinsmore

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CHAPTER 36

Six Sigma and Project Management

RIP STAUFFER

Six Sigma is a data driven, project-based, team driven, and customer-focused methodology for achieving breakthrough levels of performance in strategically important processes. Six Sigma is essentially a quality initiative, in the vein of total quality management (TQM), lean manufacturing, business process reengineering (BPR), statistical process control (SPC), and continuous improvement (CI). Many of these other process quality initiatives are focused largely on the ongoing management and control of processes; many of the actions taken for improvement tend to be relatively quick turnaround, “just-do-it” reactions to emergent signals from the process.

Six Sigma is the most successfully marketed ...

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