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The AMA Handbook of Project Management, 4th Edition by Jeanette Cabanis-Brewin, Paul C. Dinsmore

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CHAPTER 44

Why IT Matters

Project Management for Information Technology

KAREN R.J. WHITE, CSM, PMP, PMI FELLOW, CONSULTANT

Smartphones! Facebook! Internet-enabled televisions and other appliances! Yikes! I recall a conversation I had several years ago with colleagues commiserating about not being able to escape “information technology” (IT)—the focus of our day jobs—when we left the office. In those days our car was our sanctuary, the one place where we would be sure to escape from IT. Now, with the advent of DVD displays, GPS systems, and embedded computers, we are not even free there. Information technology is playing an ever-increasing role in the delivery of the services that we rely on in our everyday lives. Information technology surrounds ...

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