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The AMA Handbook of Project Management, 4th Edition by Jeanette Cabanis-Brewin, Paul C. Dinsmore

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CHAPTER 49

Project Management in Healthcare

Making a Difference Through Compassion, Caring, and Respect

JANICE WEAVER, PMP, NORTON HEALTHCARE

Among the unique challenges faced by project managers in healthcare, primary importance must be placed on this: Healthcare cannot afford project failures. The risks are too great. Aside from the monetary impact and negative press, a failed project in healthcare can mean the difference between life and death.

Project management success in healthcare is thus too critical to be left up to software programs or even skilled technical controls. Seasoned healthcare project managers know success depends on their soft skills, and perhaps most crucially on cultural sensitivity and communications.

Healthcare has been ...

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