The Analytic Hospitality Executive

Acknowledgments

The experience of writing this book was very different from writing the first one. Of course, changing jobs and moving right in the middle of the process definitely influenced that. Having this project did add a little bit of stress, but it also helped me through the transition. It was a constant that reminded me of my passions and interests, as I was figuring out what to do with my extra furniture or trying to find a new dry cleaner. Of course, now that it’s ready to be published, I suddenly have fewer excuses for not unpacking those last few boxes.... As with my first effort, the best thing about the process was that it gave me an excuse to reach out and reconnect with people who inspire me, and who I so very much enjoy speaking with. There is a fantastic community of dedicated analytic hospitality executives out there, and I am humbled and privileged to be a part of it.

I must start out by once again thanking the team at SAS that helped me through this book so soon after the first. My development editor, Brenna Leath, and my marketing support, Cindy Puryear, in particular, have made this process both easy and fun. Thanks for being responsive, even after I left the fold.

I also want to thank my previous boss, Tom Roehm, for pushing me to do this. One book wasn’t going to be enough; I had to write two to prove, actually, I can’t really remember what I was trying to prove... but I’m glad I felt I had to. I must thank my new boss, Jeremy TerBush, for being open ...