Chapter 10. Troubleshooting

The Apple TV is designed to be an appliance, sitting next to your television and serving media. However, under the beautiful interface it’s also a full-fledged computer. And although the underlying Mac OS X is a very stable operating system, it’s not immune to glitches.

This chapter is meant as a springboard for further troubleshooting in the event that something goes awry with your Apple TV. If you don’t find an answer in these pages, go to Apple’s Apple TV support site at, which contains the most recent issues and answers.

First Steps

Let’s get the obvious out of the way—the things we often skip because they’re too basic.

  1. Check all your cables and connections to make sure they’re seated ...

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