The fifth step in the design thinking process requires you to speak with users once again. Now that you have a prototype that represents your design solution, you must see how it performs with the people you’ve been designing for. Through the testing process, you evaluate the usability of the solution and determine if it will work for the target audience.
Testing is an art—once again, you must navigate conversations with users, which is an art form. You must use creativity and storytelling to describe the ideas and sell the vision of what you want to make so that users can see the full picture of what you designed. ...
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