What Is 360-Degree Feedback?
The feedback process we discuss in this book involves collecting perceptions about a person’s behavior and the impact of that behavior from the person’s boss or bosses, direct reports, colleagues, fellow members of project teams, internal and external customers, and suppliers.
Other names for 360-degree feedback are multi-rater feedback, multi-source feedback, full-circle appraisal, and group performance review. The term “360-degree feedback” has come to be synonymous with feedback from multiple sources, even though the data may not be gathered from every possible source. We will use the terms 360-degree feedback and multi-source feedback interchangeably throughout.
A Short History of Feedback
There is nothing ...