How Is 360-Degree Feedback Being Used?

When asked, “What are the three most frequent uses of 360-degree (multi-rater) feedback in your company?,” 40 percent of the human resource managers in our survey responded that it was being used for individual development; 16 percent said to enhance team effectiveness, 11 percent said to facilitate culture change, 7 percent said to inform the performance appraisal process, and 6 percent or fewer said to identify individual or organizational training needs, to support the achievement of business strategy, to help make selection decisions, or as part of a coaching intervention.
Our survey also asked line managers who had participated in multi-rater feedback to identify what they believed was the purpose ...

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