Preface
It’s hard to believe that it’s been more than ten years since we wrote the first edition of The Art and Science of 360-Degree Feedback . To our surprise, the book has continued to be in demand, and we are pleased to report that it is considered one of the best and most complete resources on the topic.
Because of that, our editor asked whether we would be interested in writing a second edition. Initially we both hesitated. Would there be anything new to say? We hadn’t actually looked closely at the book in several years and we were shocked at how dated the material had become. Some of the companies we used as examples no longer existed, and we never even mentioned the Internet or the use of web-based technology. As it turns out, we ...
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