The Art and Power of Facilitation

Book description

A Volume of the Business Analysis Essential Library Series

The heart of the business analyst's role is to drive various constituencies through processes to achieve consensus on the needs of the business. Successfully facilitating meetings — whether a one-on-one interview or a larger presentation — is essential to business analysis. The Art and Power of Facilitation: Running Powerful Meetings provides powerful tools that the business analyst can use to negotiate through the myriad of meetings, informal work sessions, and formal workshops that are necessary to develop business requirements.

Product information

  • Title: The Art and Power of Facilitation
  • Author(s): Alice Zavala, Kathleen B. Hass
  • Release date: October 2007
  • Publisher(s): Berrett-Koehler Publishers
  • ISBN: 9781567263473