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The Art and Power of Facilitation by Kathleen B. Hass, Alice Zavala

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Chapter 5Requirements Elicitation Meetings

In This Chapter:

  • Challenges

  • Roles and Responsibilities

  • Individual and Small Group Interviews

  • Facilitated Requirements Elicitation Workshops

Requirements elicitation involves conducting initial requirements-gathering sessions with customers, users, and stakeholders to begin the documentation process. Requirements-gathering techniques include discovery sessions, facilitated workshops, interviews, surveys, prototyping, review of existing system and business documents, and note-taking and feedback loops to customers, users, and stakeholders.

The purposes of requirements elicitation are to:

  • Identify the ...

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