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The Art and Science of Training by Elaine Biech

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CHAPTER 5

What Can You Expect of Technology?

Smartphones, smart cars, smart homes, virtual reality. Growing corporate networks, exciting technology, and the Internet have created expectations for “smart” learning everywhere. And the ability to integrate tools is nothing short of amazing. As we move to a world without computers, only smart networked objects, everything will be connected.

Organizations are pushing the boundaries of artificial intelligence. They are planning to use the wealth of data that will soon be available to them to do everything from innovate their services and products for a competitive advantage to reverse engineering customer dissatisfaction.

And in talent development? We will see more wearables that support learners, ...

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