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The Art and Science of Training by Elaine Biech

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CHAPTER 7

How Do You Align Delivery to Your Learners’ Needs?

Remember my refrain in chapter 1, “It’s all about the learner?” Well when you deliver training you are face-to-face with the learner. Aristotle (yes, him again—and he’s not even my favorite philosopher) stated that, “Art completes what nature cannot bring to finish. The artist gives us knowledge of nature’s unrealized ends.”

If we think of our learners as “unrealized ends,” trainers are the artists who help people see that they have more potential than they think they do. The most effective trainers facilitate processes that encourage learning and create an environment that is conducive to learning. They ensure the absorption of knowledge and skills, and provide a setting that instills ...

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