chapter 6I Can't Be Engaged If I'm Scared
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You may have heard of Abraham Maslow's hierarchy of needs. It's a model that the psychologist created in the 1940s that helps explain what motivates human beings. At the base are the indispensable physical needs: oxygen, food, and water. Ranking just above these is the most basic psychological need: the need to feel safe.
When we don't feel safe, fear drives our actions and interactions. Fear causes us to not be ourselves as individuals. In organizations, fear holds us back from performing at the level we're capable of. When we're afraid, we're guarded, cautious, and restrained, and we do everything we can to regain a feeling of security. ...
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