June 2014
Beginner
248 pages
3h 43m
English
Content preview from The Art of Conversation: Change Your Life with Confident Communication
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14Confrontation
“If you must be candid be candid beautifully.”
– Kahlil Gibran
It's one thing to disagree casually in conversation; it's a higher order of challenge to initiate difficult conversations and deliberately confront someone when you need to. You may be tempted to ignore difficulties when you first notice them, but it's easiest to address them before they fester and grow. As you become more skilled in conversation you find that issues that might have been difficult in the past no longer trouble you, as by good listening, showing respect and building connection, you diffuse tricky situations before they have a chance to occur.
Sometimes, however, the situation is too important, the differences too great and the emotions run too strong. ...
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