The Art of Conversation: Change Your Life with Confident Communication

Preface

There's nothing more enjoyable than an afternoon with friends, just eating, drinking, chatting and having a good time. We were sitting there, reflecting on just how pleasant it was to talk with close friends and feel heard and understood, when someone remarked:

“Some people just don't get conversation, do they? I met an old friend the other day, and she talked to me for almost an hour while I just nodded and made encouraging noises. As she left, my friend said how lovely it was to chat to each other and how interesting the conversation had been. I'd told her nothing at all!”

We all recognized the scenario, and laughed. Our conversation turned to various conversational experiences; good, bad and often hilarious.

Frank turned to me. “Someone ...