Introduction
As a performance coach, I have had the privilege of coaching people from various backgrounds and walks of life, people who are involved in different industries and who are from different parts of the world. As you might expect, these individuals have different personalities with very different worldviews and belief systems. It has been a tremendous honor to do this work, but with it comes a deep sense of responsibility. I must be very thoughtful about how I choose to engage with the people I coach; as in any relationship, establishing trust is paramount, and this requires me to show that I see and understand each client as a unique person. I must give a great deal of consideration to their individual traits and characteristics, taking into account their background and life experience. I must understand and match their communication style, and in a matter of minutes, create a meaningful connection. These individuals are placing their trust in me as a coach and will share with me the intimate details of their life—oftentimes, in our very first conversation.
I have learned that every client is different. Some people want me to simply listen, and others almost immediately ...
Get The Art of Encouragement now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
