RECOVERY CONVERSATIONS
People won’t have time for you if you arealways angry or complaining.
—STEPHEN HAWKING
In spite of our best efforts and intentions, we never know how things will play out because the unexpected happens. The estimates were wrong, the team leader quit, the kids got sick, a storm took out our power, or minds changed. Broken promises trigger us, and when we are angry and complain about or blame others, we are playing the victim, and we spiral down to the bottom of the funnel rather than summoning the courage to understand how and why a promise fell apart.
Promises are broken for reasonable, innocent, and malevolent reasons. ...
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