The Art of Caring Leadership

6

Create a Listening Culture

I make sure that people from every level feel like they are being heard, that their ideas are not just being pushed aside.D’anthony Tillery, AVP, talent acquisition, Atrium Health

Listening is a vital skill for everyone—in particular, the caring leader. Yet it is far easier to talk about listening than it often is to listen effectively. Why? Because poor listening skills abound in our organizations. Whether it’s due to a lack of interest in the subject matter, distractions, impatience, laziness, or a host of other possibilities, we often talk about listening more than we seek out and polish best practices for creating ...