CHAPTER 2

Responsiveness

My dad managed the local office of a regional Bell System operating company, and did so through the 1984 divestiture of AT&T and beyond. Being an involved parent, a telephone industry official and a communicator at heart, he had clear expectations with me and my siblings. He expected a phone call whenever we might be late getting home from an evening out with friends. Dad believed in communication and responsibility.

One summer night, my high school buddies and I were out well past sundown. They had picked me up at my house earlier in the evening. After driving out in the country, the guys shared with me that they had snuck booze out of their parents’ homes. I did not drink, and this was my first run-in with alcohol. ...

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