CHAPTER 3

Transparency

For several years, I worked independently and exclusively as a full-time consultant. If you have ever managed a similar business, or know someone who has, you understand the concept of transparency. Everything a consultant does and says is subject to scrutiny, and rightly so. Clients make a considerable investment when they affiliate with a consultant, and especially so when they share or hand over responsibilities to an independent consultant who lacks the backing or established track record of a big-name firm. Business is at stake, and so, too, is reputation.

This isn’t really a story about me, though. This is a story about one of my friends, who is a serial entrepreneur. Her career is one series of high-minded, high-risk ...

Get The ART of Responsible Communication now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.