CHAPTER 5

Employees and Contractors

It wasn’t long into my managerial career before I faced the need to deliver news about layoffs. Granted, this situation only impacted a few employees, but even one layoff can be difficult for a leader, and his or her team, to handle. The narrative can turn negative quickly, and, if the layoffs are not managed swiftly and carefully, the side effects can become grave and systemic.

How would you handle telling someone they have lost their job? And how would you tell the rest of the team? Maybe you have already been in these shoes. Or, if you are lucky, you have not yet had to face this possibility. The economy swings up and down, and, given enough time in one industry, proverbial blood will one day be on your ...

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