CHAPTER 6The Art of Insight in Organizations

Anything we’ve discussed in previous chapters can easily be put to use at the office. Now we are going to focus specifically on teams and larger groups. TAOI can be added to virtually any existing organization process or procedure with great benefit since few things don’t benefit from looking and listening for insight and a good feeling. Sometimes it’s best to lace an existing procedure with short applications of these methods. Other times it might make sense to completely revise a procedure and base it on insight.

Our aim in this chapter is to give you a few examples to spark your imagination and leave it to you to figure out the best way to apply these methods in your situation. We are going to recount ...

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