5 DEVELOPING TEAMS

WHY IS THIS IMPORTANT?

The term ‘team’ is much overused and in most organisational settings is synonymous with a bunch of people who happen to work for someone by virtue of their position in the organisational hierarchy. Yet, a team has the capacity to be far more than just a bunch of people – individuals are not perfect, but teams can be.

Your job as a manager is to harness the capabilities of your ‘bunch of people’ and give them both a sense of direction and a modicum of freedom so that they become a mutually supportive collective that takes a pride in achieving significant and measureable outcomes.

Leading a team is not just a matter of saying and doing the right things – how you behave and the values that you live by speak ...

Get The Art of IT Management now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.