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The Art of IT Management - Practical tools, techniques and people skills by Robina Chatham

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13 MANAGING YOUR BOSS

WHY IS THIS IMPORTANT?

The relationship between boss and subordinate is a two-way process. Just as you manage your team, bosses can and should be managed too. You may not have any choice about who your boss is, but you have far more control than you may think about how your boss treats you and the relationship you have with them.

The ability to manage upward is a key managerial skill and one that not only you will benefit from; your team will benefit too. As a manager you have a duty of care to your own staff to ensure you get the best out of your manager. Your boss may or may not be good at their job, clear in their communication or caring and compassionate. But one thing is for sure, they have more access to resources ...

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