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The Art of IT Management - Practical tools, techniques and people skills by Robina Chatham

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17 MANAGING PEOPLE WHO USED TO BE A PEER, OR WHO ARE OLDER OR MORE EXPERIENCED THAN YOU

WHY IS THIS IMPORTANT?

First you must remember that you were promoted for a reason; you possess some skills, attributes or qualities that your team member or members do not possess. Take pride in that and let it give you confidence. Length of service might have carried weight in the past, but those days have long gone. You are obviously considered to be management material while your ex-peer, older or more experienced team member is not – or at least not yet.

You may have feelings of guilt or be lacking in confidence. Your team member(s) may have feelings of jealousy or resentment.

DELVING A LITTLE DEEPER INTO THE SUBJECT

As a technician, the chances are ...

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