What is the most important decision made in your business?
It might be the decision to offer a product for sale. It might be the pricing of the product. It might be an internal decision like hiring a key employee.
The most important decision might not even be made within your organization. Maybe it’s the decision to buy a product. Or maybe the decision to file a claim.
This is how I like to start a conversation I call a historical modeling workshop. Assemble a group of key stakeholders and get them to think about the web of ...
