artartC h a p t e r     E i g h t

Structure and Strategy

THE BALANCED SCORECARD must reflect the structure of the organization for which the strategy has been formulated. The examples provided so far have illustrated Balanced Scorecards for autonomous business units. But Balanced Scorecards are useful for other organizational units as well. In this chapter we illustrate the development of scorecards for:

  • Corporations that consist of a collection of strategic business units
  • Joint ventures
  • Support departments in corporations and business units
  • Not-for-profit ...

Get The Balanced Scorecard now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.