Chapter 10The Realities of Renewal
Have you noticed how your work organization is beginning to resemble a major airport? It is always under construction, always reconfiguring itself, always creating special passageways for the regular work and customers to pass through. Gradually, we are becoming adjusted to the fact that our airports will never be finished. And our freeways. And our school system. And our health care systems. And our organizations. “The good old days” when organizations were more predictable and stable are remembered by an older and shrinking population. Current expectations center on adaptation. Skills needed from now on include adapting to our surroundings, scanning ourselves and adjusting to what we find, reconsidering ...
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