Chapter 1Hating and Loving Organizations

As with many relationships, ours with organizations varies from problematic to traumatic to romantic to ecstatic… but they are seldom static. Pursuing our individual purpose within a larger community can be troublesome, whether we are deciding about working on a team, or going to a family reunion, or choosing our telephone service provider. An array of thoughts, emotions, and questions comes to the fore, provoked by what we might gain or lose through making this commitment. Today’s huge organizations incite larger emotions as we become one among millions in their databases. We have more choices than ever before, but we must choose from among the options they offer. “Press the number one on your keypad ...

Get The Beauty of the Beast now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.