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The Big Book of HR, Revised and Updated Edition by Cornelia Gamlem, Barbara Mitchell

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22

Assessing Employee Development Needs

Needs assessment is a process for identifying what knowledge, skills, and abilities are needed to move your organization forward. It is a method for pinpointing reasons for gaps in performance and/or a method for identifying new and future performance requirements. Too many organizations skip this critical step and jump right into creating development programs. Without the assessment step, costly and time consuming mistakes can occur when organizations make assumptions about what their employees need.

Making assumptions about training needs without doing a needs assessment can totally derail a comprehensive employee development plan. For example, let’s say you’ve finally been given a budget to do some employee ...

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