Notes
Chapter 1
1. Lipkin, Y in the Workplace, p. 18.
2. Armstrong and Mitchell, The Essential, pp. 163–8.
3. Meister and Willyerd, “Mentoring,” p. 69.
4. Tulgan, Not Everyone, p. 39.
5. Schell and Solomon, Managing, p. 7.
6. Covey, The 7 Habits, pp. 236–60.
7. Tyler, “Global Ease.”
Chapter 2
1. Collins, Good to Great, p. 41.
2. Day, “Developing,” p. 16.
3. John Berry, PriceWaterhouseCoopers website, www.pwc.com.
4. Mulcahy, “How I Did It,” p. 124.
Chapter 3
1. Muhl, “The Employment-at-Will,” p. 1.
Chapter 4
1. Buckingham and Coffman, First, Break, p. 105.
Chapter 5
1. Adapted from Cornell University Cooperative Extension Diversity website, www.staff.cce.cornell.edu.
2. Adapted from Gupta, A Practical Guide.
Chapter 6
1. Mornell, Hiring Smart ...
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