Chapter 4
Your Communication Comfort Zone
Esteem and Acceptance
The Birkman starts with the two Components that best express your tendencies regarding communication, the bedrock of effective leadership and of good business in general, no matter where you are in the hierarchy. It is hard for people to develop trusting relationships without good communication skills. But even the most articulate employee or boss may come across as uncommunicative when clashing with the styles of others at work. Most people are well intentioned, but without some assistance, it’s hard for them to see something from another person’s perspective. In this way, an objective ...
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