Chapter Ten
Value and Decision-Making
“Society functions in a way much more interesting than that multiple-choice pattern we have been rewarded for succeeding at in school. Success in life comes not from the ability to choose between the four presented answers, but from the rather more difficult and painfully acquired ability to formulate the questions.”1
– David Mamet, playwright
Without a value-oriented culture in place, business decisions cannot be value driven. At the same time, having the right culture in place does not mean decisions are value driven. While the three pillars of the Blue Line Imperative – fairness, trust, learning – are prerequisites to survival and success over time, they do not tell the entire tale.
Another way of saying ...
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