INTRODUCTION:WELCOME TO THE WORLD OFAGREEMENT AND RESOLUTION
Some people see things as they are and say “Why.”I dream things that never were and say “Why not.”
—George Bernard Shaw
Congratulations on making the choice to read this book. You are embarking on a learning process that will make you conscious of the ways relationships, productivity, and collaboration are intertwined. This book will teach you a fundamental life skill that we were never taught. Not having this skill has been very costly. Some costs you are already aware of; other costs you will realize as you read. As you use, and continue to use, the book as a reference tool, please share its ideas with others. My vision is that by sharing ideas, we can shift from a culture of ...
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