November 2002
Intermediate to advanced
250 pages
5h 3m
English
Think of everyone essential to the success of the enterprise as part of it.
Tend toward inclusiveness.
—The Resolutionary
Suppliers are a critical part of all organizations. Your success depends on their delivering what you want for a fair price, on time, and in good condition. Even more than that, it depends on their anticipating what your needs will be and fulfilling them. Wouldn’t it be great if that was how all supplier relationships were structured? Suppliers as partners, allies, collaborators—part of the team and treated as such. The best example of a supplier as a partner was one I facilitated for a large grocery chain and the company who supplied them with dairy products.
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