The Brains and Brawn Company: How Leading Organizations Blend the Best of Digital and Physical

APPENDIX

THE SYSTEMS LEADER’S NOTEBOOK

The Brain Competencies:

The Left Hemisphere: Using Analytics

Build up your data by measuring every possible interaction. You won’t necessarily know which variables are significant to your business until you analyze many of them.

Use size to your advantage. Disruptors might seek to scale quickly by building data moats; incumbents can use their large data sets to aggressively defend their turf.

Be patient, knowing ...