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Good Intentions Gone Bad
Sometimes we don’t do a great job at reading the room. It isn’t for a lack of compassion or a real desire to impact our teams and our company in a positive way. It really comes down to authentic empathy. The Golden Rule 2.0 can be applied here. Don’t just do unto others as you would have done unto you. Do unto others as they would have done unto themselves.
From a new policy to a calming speech during a time of crisis to a single tweet—the way we decide strategy, inform a new program, or communicate to our teams must always keep the receiver’s interpretation of that message in mind. We can have the best intentions, but if they’re not infused with empathetic leadership, then they will miss the mark. Or worse, make a ...
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