The personal approach


1920s Charles Allen develops a training program for shipbuilders in the US, which involves personal teaching intended to develop loyalty.

1950s Job training becomes individualized, replacing the teacher with programed materials that employees work through at their own pace.

1984 Professor Richard Freeman proposes that workers are “stakeholders” and are vital to the survival of the organization.

1990 Peter Senge publishes The Fifth Discipline, advocating “the learning organization.”

When a company is devoted to the development and education of its employees it will be able to reinvent itself constantly, adapting ...

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