RG

IN CONTEXT

FOCUS

Waste reduction

KEY DATES

1908 The Model T Ford automobile is mass produced on an assembly line by the Ford Motor Company in Detroit, MI.

1950 W. Edwards Deming trains engineers and managers (including Akio Morita, the co-founder of Sony) in process and quality control in Japan.

1961 Robots are first used on an assembly line at a General Motors plant in Ewing Township, NJ.

2006 US management consultants McKinsey & Company publish an influential report urging governments to apply lean production techniques to the delivery of public services so taxpayers get more for less.

In business, ideas for new products and production techniques tend ...

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