Realize productivity gains from network-driven communication, training, and assessment
What sets apart The Business Case for E-Learning?
Unified approach to e-learning. Covering knowledge sharing, training, and assessment. E-learning components such as online testing and certifications are uniquely combined.
Productivity. The cause for rather than a consequence of e-learning. The Business Case for E-Learning demonstrates cases and methods in e-learning to those seeking productivity advantages for their organizations and ecosystems.
Focus on ecosystem. Those seeking productivity advantages across the entire supply chain or value chain of delivery can benefit from the presented perspective.
Recommendations go beyond organizational gains to cover resellers and customers.
Results and returns. See case studies and empirical evidence of the value and return on investment (ROI) that demonstrate the success of a cohesive e-learning program. Learn how Cisco Systems saved $142 million in one year using e-learning.
I have always truly believed that the Internet and education are
the two great equalizers in life, and this book provides
information about how to combine the two for productivity and
profitability gains, based on real successes.
-John Chambers, President and CEO of Cisco Systems
The Business Case for E-Learning is the first book that demonstrates the productivity gains provided by Internet learning through a unique approach combining e-communication, e-training, and e-assessment. Beyond theory, The Business Case for E-Learning is based on practical experience in developing and deploying programs that bolster profitability. This book offers you practical recommendations for best practices and return on investment and provides lessons learned from real-world experiences.
The Business Case for E-Learning presents several case studies that range from the challenges of learning in Africa to the emergence of corporate knowledge-sharing communities. Case studies on Toyota, BearingPoint, Element K, and other e-learning leaders demonstrate how e-learning best practices can yield value for any organization. One case study quantifies how Cisco Systems in one year generated $16 in value for every dollar spent on an e-learning program.
Managers need to prove to companies that an e-learning program can result in demonstrable productivity gains. Through The Business Case for E-Learning, you learn to avoid unnecessary trial and error with e-learning and take advantage of the e-learning experience documented by authors Tom Kelly and Nader Nanjiani.
You can visit the companion website for The Business Case for E-Learning at www.cisco.com/go/book/elearning.
This volume is in the Network Business Series offered by Cisco Press. Books in this series provide IT executives, decision makers, and networking professionals with pertinent information about today's most important technologies and business strategies.
Table of Contents
- About the Authors
- What is this Book About?
- How is this Book Relevant?
- Who is the Book For?
- What Makes Us So Sure?
I. Understanding the Business Impact of E-Learning
1. Vaulted: From the Classroom to the Boardroom
- A Once-in-a-Hundred-Year Flood: After the Bubble
- The Three Waves of E-Learning at Cisco
- Internet Learning: Options and Alternatives
- End Notes
- 2. Internet Learning—A Productivity Tool
- 3. E-Learning Under the Microscope
- 1. Vaulted: From the Classroom to the Boardroom
II. Business Success with E-Learning
- 4. BearingPoint Makes a Grand Slam with Internet Learning: A Case Study
- 5. Learner Driven at the University of Toyota: Pioneers of Just-in-Time Advocate “Hands-On” Skills
- 6. E-Learning Goes Global: Networking Academy Transforms Lives
- 7. Targeted Learning: Are You Indeed Ready?
- 8. Productivity in the Extended Enterprise: Internet Learning Offers a Competitive Edge with Channel Partners
- 9. Picking a Networking Dream Team
- 10. Certifications as a Branding Tool: Sponsoring a Certification Program
III. Deploying Your E-Learning Efforts: Best Practices
- 11. The Building Blocks
12. Organizing an Internet Learning Initiative
- Prepare a Case for Internet Learning in Your Organization
- Senior Management Sponsorship
- Assess Build Versus Buy Options
- Implement the Pilot
- Measure and Report Tangible Results
- Prepare a Proposal for Expanding the Pilot
- Ongoing Governance
- Implement for Results
13. Building an Internet Learning Solution
- Access Tools
- Internet Learning Applications
- The Network Infrastructure
- Cisco Case Study: A Role for Content-Delivery Networks in Internet Learning
- Collaborating to Create an Internet Solutions Architecture
14. Practitioners’ Views on the Business Advantages of E-Learning
- Convergys Learning Solutions: A Perspective on Deployment
- ElementK: A Question of Leadership
- Cisco Communities: Building Customer Loyalty
- Title: The Business Case For E-Learning
- Release date: October 2004
- Publisher(s): Cisco Press
- ISBN: 1587200864