The Business Case For E-Learning

Chapter 3. E-Learning Under the Microscope

Key Take-Away

Internet learning has offered Cisco quantifiable productivity benefits worth $142 million in one study and a return of $16 for every dollar spent on a particular e-learning program.

An organization owes its employees and, in many cases, its resellers and customers, a compelling vision, quality instruction and performance management, and just and reasonable compensation. The productivity advantages of e-learning result from multiplying the effectiveness of the message. Internet learning, or e-learning, is a delivery process built around the notion that, other things being equal, a connected work force is more informed, motivated, and coordinated as a team. The e-learning process encompasses ...