Chapter 2. Business Considerations

Business Considerations

The 1990s were characterized by an IT investment frenzy. Everybody wanted to jump onto the Internet bandwagon. Little effort was expended on analyzing and justifying the IT investment requirements and benefits.

The bursting of the Internet bubble not only resulted in a myriad of failed businesses and large monetary losses but also led to a renewed emphasis on scrutiny and accountability when making investments in IT. Indeed, in many organizations, today’s IT investments are not made at the discretion of the CIO or CTO. The CFO is a key participant in the decision-making process for allocating the organization’s ...

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