November 2007
Intermediate to advanced
256 pages
5h 38m
English
Content preview from The Business Coaching Toolkit
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CHAPTER FIVE
The Power of Positive Praise
Pull out a pen and paper and take this quick quiz:
1. The U.S. Department of Labor recently reported that the number one reason people leave an organization is:
a. The pay is not good enough.
b. Someone else got a promotion and not them.
c. They don’t feel appreciated.
d. They want better benefits.
2. According to a recent Gallup Poll, what percentage of the American workforce received no praise or recognition in the last year?
a. 25 percent
b. 45 percent
c. 65 percent
d. 85 percent
3. According to the Gallup Corporation’s research of five million employees worldwide, the frequency of praise and recognition in the workplace should be no less than:
a. One time per day
b. One time per week
c. One time per month
d. One time per quarter
4. Researchers have determined for healthy relationships the perfect ratio of positive comments to negative comments is:
a. 1 to 1
b. 3 to 1
c. 5 to 1
d. 10 to 1
5. Cigarette smoking has been shown to decrease life expectancy by 5.5 years, but a 2000 Mayo Clinic study showed that positive emotion can increase life expectancy by:
a. 4 years
b. 6 years
c. 8 years
d. 10 years
To see how you did on this quiz, turn to the end of the chapter for the answers.
A BUSINESS CASE FOR POSITIVE PRAISE
Well, how did you do on the quiz?
The leading reason, by an overwhelming margin, people leave organizations has nothing to do with pay, benefits, or promotion. The leading reason is they do not feel appreciated. This is because 65 percent of the ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.