CHAPTER 13

DISCOVERING YOUR “E” AND MEASURING ITS IMPACT

Insights from Companies Outside Your Industry

Every other thing we do gets measured. I like to say a line that I learned from a CEO: Math has no opinion. But in this area [diversity], we want credit for trying. You don’t get credit for trying to meet earnings expectations. You don’t get credit for trying to deliver the product on time to your client. You either do or you do not.

MELLODY HOBSONBlack American businesswoman, Chair of Starbucks Board, and Co-CEO and President of Ariel Investments 1

Nereida Perez’s DEI career spanned two industries prior to joining the spice company McCormick. Previously, she held positions in engineering and logistics at UPS, Shell, and National Grid. She ...

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