October 2019
Intermediate to advanced
288 pages
6h 21m
English
One of the questions CEOs, business owners, and leaders ask is “How can I get employees to act like owners?” To put it in somewhat simplistic terms, the answer is to treat them like owners. No question about it: the experience of being an owner is different from the experience of being an employee. But a well-run company creates an ownership culture, which can come pretty close to closing the gap between the two types of experiences.
Most of us have probably done business with companies that instill that sense of ownership as well as with those that don’t. Here are two personal examples: